Example Setups
There are obviously thousands of ways a Cloud telephone system can be set up to meet a customer's needs; here are just a few examples.

 Small Office, 2 staff, no other facilities required

Extensions Users Lines Numbers Operator
Console		 Call
Recording		 Call Centre
& Queues		 Conference
Rooms

2

0

2

1

No

No

No

None

 Small Office with 4 staff and high call volumes at peak times on a single number

Extensions Users Lines Numbers Operator
Console		 Call
Recording		 Call Centre
& Queues		 Conference
Rooms

4

4

10

1

No

No

Yes

None

 Large Office with receptionist, some staff have conference calls

Extensions Users Lines Numbers Operator
Console		 Call
Recording		 Call Centre
& Queues		 Conference
Rooms

20

20

20

5

Yes

No

No

5

 Insurance Company Claims Office, IVR, calls need to be queued & recorded

Extensions Users Lines Numbers Operator
Console		 Call
Recording		 Call Centre
& Queues		 Conference
Rooms

5

5

20

1

No

Yes

Yes

None


More and more small and large businesses are switching to a Cloud telephone system. This is in large part due to the big savings you can make on local and international calls.

Switching couldn't be easier...
To switch your traditional phone line to Cloud telephony, simply get in touch with us. All you need is an internet connection good enough to support it, most broadband connections will be fine.

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